Energy Suppliers - to stop Doorstep Cold Calling

A number of  the "Big 6" Energy suppliers-SSE, EDF, Scottish Power, and Npower , are being investigated by Ofgem (its public regulator) due to claims that deception  and misrepresentation was used to promote and convince customers to switch tariffs.

Last month 300 members of the British Gas' sales team was suspended along with 900 members of Scottish and Southern Energy's doorstep sales team.  SSE had been prosecuted for misleading customers with the advice they had given and now EDF is the third company to suspend members of their sales team as they have come under scrutiny about their techniques and tactics to encourage people change their current supplier.

On another occasion, E.ON, has publicly announced that Paul Golby, its UK Chief Executive is to be replaced by the chief executive of E.ON Energy Trading in Dusseldorf, Tony Cocker due to the resignation of Mister Golby.
Further to the scandal and public scrutiny of the "Big 6" energy companies, Chris Hulme, the Energy Sectary has reminded the energy suppliers that in order to reach government targets, they must at least double the rate at which they are insulating homes or these targets could be missed. This will only lead to further damage to the reputations of these huge organisations.

9th September, 2011

<< back to news